On Demand Training
Self-paced courses in practical CX and AI methods so you can learn on your own schedule and return to the material whenever you need it.
Customer Experience and AI Training
Shared language.
Practical methods.
The confidence to
lead in CX and AI.
Learn how to design better customer experiences, evaluate AI opportunities, and build capabilities your organization can apply immediately.
Trusted by leaders at
Training Formats
Learn your way
Live Group Training
Real-time, expert-led sessions where your team learns together and works through hands-on exercises built around your actual business challenges.
1:1 and Team Coaching
The art to our courses' science: personalized expert guidance for the moments when your situation calls for more than a framework.
Train the Trainer
Programs that equip your internal leaders to facilitate practice sessions, so new skills spread through every team — and keep growing long after training ends.
Train the Trainer
Programs that equip your internal leaders to facilitate practice sessions, so new skills spread through every team — and keep growing long after training ends.
AI COURSES
AI training
Practical AI training for professionals who want to design smarter products, services, and customer experiences. All courses include a certificate of completion issued by Bodine & Co.
AI Concept Development
- CX
- Full Course
Select high-value, low-risk AI initiatives with our proven methodology for AI project development...
Explore full course
Starts at $395
AI COURSES
Prefer to start with a specific AI skill?
Each bite-sized Skill Builder targets a critical step in building successful AI solutions — from understanding how AI works to generating ideas and identifying risks before launch.
AI Foundations
- AI
- Skill Builder
Learn the fundamentals of AI — models, data, and capabilities — so you can make informed decisions and avoid common pitfalls.
Explore skill
Starts at $149
AI Potential Harms and Consequence Scanning
- AI
- Skill Builder
Identify errors, spot harm patterns, and apply a practical framework to predict — and prevent — negative outcomes before they happen.
Explore skill
Starts at $129
AI Concept Ideation
- AI
- Skill Builder
Build the skills to generate, assess, and refine AI concepts that align with your business goals and deliver tangible value.
Explore skill
Starts at $149
CX COURSES
CX training
Practical CX training for professionals who want to design better experiences, align teams around what matters most, and drive measurable impact across the customer journey.
Customer Experiences Design for Business Success
- CX
- Full Course
This course gives you an introduction to what customer experience is and why you should care about it.
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Starts at $395
CX COURSES
Or, start with a focused CX skill builder
Each bite-sized Skill Builder covers a core area of customer experience — from fundamentals to journey mapping to solution design.
Customer Journey Mapping
- CX
- Skill Builder
Build the skills to truly understand customer needs, map meaningful journeys, and fix the root causes behind broken experiences.
Explore skill
Starts at $149
Customer Experience Fundamentals
Build the skills to truly understand customer needs, map meaningful journeys, and fix the root causes behind broken experiences.
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Starts at $129
Creating Solutions: CX Design Boot Camp
Learn how to turn insights into action. Prioritize the right ideas, prototype effectively, and build the business case to..
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Starts at $149
FREE WEBINARS
Start here —
on your schedule
Hear our experts share ideas and insights
on customer experience, partner experience, and AI.
CONTACT US
You’re here to make something better
Tell us what you’re working on — and we’ll tell you how we can help.
We’re great at
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Solving stubborn business challenges that stand between you and revenue growth
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Building your team’s capabilities with training and workshops that change how they work
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Inspiring your audience with ideas they’ll still be talking about after the coffee wears off
