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Partner Experience

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Optimize.
Accelerate.

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WHAT IS PARTNER EXPERIENCE

Better Partner Experience Drives
Better Partner Performance.

Partner Experience (PX) is the experience partners have working with you — from the moment they consider partnering with you through every interaction that follows. It shapes how quickly they engage, how effectively they sell and deliver, and how successfully they grow with you.

When you intentionally design that experience around what partners need to succeed, you create the conditions for stronger partner performance — and better outcomes for your customers and your business.

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WHY BODINE & CO.?

Partner expertise.
Customer perspective.
Built for execution.

We bring together deep partner expertise and customer experience discipline to help companies get more from their partner ecosystems.

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Customer First, Partner Next™

We start with what customers are looking to accomplish, then work from there to define the role partners need to play and what they need to succeed.

Aligned to Your GTM

We connect partner strategy and execution to your broader go-to-market so partners are an integral part of how you reach, win, and serve customers.

Practitioner-Led

We’ve sat in your seat. We’ve built and led partner programs, managed ecosystems, enabled partners, launched GTM motions, and carried responsibility for partner performance and revenue.

Designed to Deliver

We combine strategy with execution. What we design has to work in the real world — for your teams, your partners, and your customers—and deliver measurable business results.

PARTNER ECOSYSTEM SOLUTIONS

Turn Your Partner Priorities Into Business Results

Our solutions help you solve pressing partner challenges, capitalize on new opportunities, and build a more productive, profitable ecosystem.

Build

Develop a partner program that performs.

Establish the foundation for partner success and scalable growth. Align your partner strategy, program structure, value proposition, partner experience, and operating model around what partners need to succeed — and the outcomes your business expects.

Explore Program Strategy

Activate

Get more from more partners.

Recruit the right partners, reduce time to productivity, and give them the capabilities and resources to engage customers, create pipeline, deliver successfully, and grow their business with you.

Explore Partner Recruitment Explore Partner Enablement

Accelerate

Maximize partner performance.

Identify which partners are producing results, what drives their performance, and where untapped potential exists. Focus your resources and investment where they can generate greater partner-sourced pipeline, customer impact, and predictable revenue.

Explore Partner Growth
PARTNER EXPERIENCE ASSESSMENT

What’s Your PXQ™?

Know how well your company is positioned to drive partner success.

The PX Quotient™ (PXQ) measures how well your company is positioned to enable partner success. It gives you a clear view of the conditions that drive partner engagement, productivity, and performance and where you have opportunities to get more from your partners.

Our complimentary PXQ Diagnostic™ gives you your PXQ Score, highlights your strengths and opportunities, and shows you where to focus for greater impact.

Get your PXQ score Learn more about PXQ
Partner Onboarding Enablement & Training Communication & Engagement Tools & Resources Program Value & Growth

A FOUNDING VOICE IN PX

Jeff Ballard

Head of Partner Experience

Partners don't fail because they're lazy. They fail because we made it too hard to win with us.

View full bio
Jeff Ballard
PX CASE STUDy

Real Impact,
Measurable Results

50%
Faster ramp-to-revenue
Cut the time to move partners from onboarding to revenue.
5X
Partner-led pipeline growth
Improved alignment among sales, and market priorities.
3X
Active partner engagement
Increased meaningful participation across the partner ecosystem.
AWS
Partner of the Year 2024
Recognized for the impact of the transformed partner program.
BLOGS

Our Latest Insights

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FAQ’s

Curious? 

Then you'll fit right in.

These are the things people ask us before they get in touch. Pick the practice you’re here for.

Customer experience is your customers’ thoughts, emotions and perceptions about every interaction they have with you. Not your brand promise and not your NPS score — what’s actually in their heads, which is what makes it designable.

Customer experience is your customers’ thoughts, emotions and perceptions about every interaction they have with you. Not your brand promise and not your NPS score — what’s actually in their heads, which is what makes it designable.

Customer experience is your customers’ thoughts, emotions and perceptions about every interaction they have with you. Not your brand promise and not your NPS score — what’s actually in their heads, which is what makes it designable.

Customer experience is your customers’ thoughts, emotions and perceptions about every interaction they have with you. Not your brand promise and not your NPS score — what’s actually in their heads, which is what makes it designable.

Because growth breaks at the seam between them. Once partners are involved, roughly 75% of enterprise customer touchpoints sit outside your direct control, so fixing one side while ignoring the other caps what you actually gain.

Customer experience is your customers’ thoughts, emotions and perceptions about every interaction they have with you. Not your brand promise and not your NPS score — what’s actually in their heads, which is what makes it designable.

Customer experience is your customers’ thoughts, emotions and perceptions about every interaction they have with you. Not your brand promise and not your NPS score — what’s actually in their heads, which is what makes it designable.
CONTACT US

Let's find out what's actually in the way.

Tell us what you’re working on — and we’ll tell you how we can help.

We’re great at

  • Solving stubborn business challenges that stand between you and revenue growth.
  • Most useful. A 30-minute strategy conversation. We'll ask about your program; you'll leave with two things to check.
  • Most thorough. The PXQ Diagnostic Exec, including a half-day session with your cross-functional team.
  • And so much more